Information & Policies
Shipping
All artworks are carefully packaged and shipped from Denmark.
Orders are carefully packaged and shipped as soon as possible. If there are any significant delays or changes in availability, you will be contacted directly. Commission timelines vary depending on the project and will be discussed individually.
Worldwide shipping is available.
Please note that international orders outside the EU may be subject to customs duties or import taxes. These charges are the responsibility of the buyer.
Tracking information will be provided once the order has been shipped.
Returns
Original artworks and prints may be returned within 14 days of receiving the order.
Returned items must be shipped back in their original condition and packaging. Return shipping costs are the responsibility of the buyer.
Please contact studio@nlsorensen.com before returning any artwork.
Commissioned artworks are custom-made and therefore non-refundable.
Commissions
Commission inquiries are welcome for selected projects within my artistic style and subject matter.
Each commission is created entirely by hand using professional-grade materials and developed through
a detailed process focused on realism, texture, and surface detail.
Pricing varies depending on size, complexity, and framing.
Commissioned artworks are non-refundable once work has begun.
Privacy
This website collects limited personal information through contact forms, order processing, cookies, and analytics tools provided by Squarespace.
This information is used to process orders, respond to inquiries, improve the website experience, and communicate regarding purchases or commissions.
You may request access to, correction of, or deletion of your personal information at any time by contacting: studio@nlsorensen.com
Copyright
All artwork, images, and content on this website are copyright protected and remain the property of
Naja Lund Sørensen unless otherwise agreed in writing.
Purchased artworks may not be reproduced, distributed, or used commercially without permission.
Damaged Parcels
If your order arrives damaged, please contact studio@nlsorensen.com within 48 hours of delivery and include photographs of both the packaging and the artwork.
Changes
This page may be updated occasionally to reflect changes to the website, services, or legal requirements.
Contact
For inquiries regarding artworks, commissions, or orders: